My services
Root Cause Analysis Coaching
Improve your organization's ability to solve problems by offering RCA training, mentoring, and guidance.
As your coach, I am here to support you throughout the process, whether you need a sounding board for your ideas or someone to take charge of your meetings. Coaching will improve your team’s skills and knowledge, enabling them to tackle future RCA challenges with confidence. Our coaching sessions will be focused on evaluating the quality of your investigations and exploring various topics that can enhance your team's performance, including Diversity of Solutions, Confidence in Effectiveness, Communication, and Documentation.
Define Root Cause Analysis Program
Develop a Root Cause Analysis (RCA) program by integrating existing ad-hoc systems into a cohesive program.
Do you know what your RCA program is? I can help define the process by working with your existing processes and procedures to set up a program tailored to your organization's goals. The Define RCA Program will help your team review existing processes, understand program goals, identify gaps and opportunities, define expectations, identify required skills and tools, and create documentation.
Temporary Root Cause Analysis Coverage
Support your team and business processes by maintaining your RCA program during temporary employee absences.
During Temporary RCA Coverage, I lead teams to investigate and manage incidents, reach conclusions, and make recommendations to ensure safe and reliable performance. I guide them through the completion of investigations, ensuring quality and timeliness standards are met or exceeded. Additionally, I will assess completed investigations to ensure they are comprehensive and of high quality.
Veteran Support
My military service created some of my proudest experiences. I'm grateful for having had the opportunity to serve in the US Navy.
I come from a military family with relatives who have served in various branches of the military, including the Navy, Coast Guard, Air Force, Army, and Marines. If you are active duty military or a veteran and need support with problem-solving, please don't hesitate to reach out to me. Veterans receive prioritized assistance and one hour of complimentary coaching.
